For context, I’m a 23F bartending at a family restaurant. Yesterday was an extremely busy shift. Because I’m a bartender at a family restaurant, I’m not usually super busy, so they give me a few tables to make up for money, as I solely live on tips. Two customers were sat at a table I was responsible for. They immediately asked me for bread and waters. I rang it in on my tablet, and after that it’s up to the food runner to bring it (we tip them a high percentage of our income every day). No exaggeration, two minutes later they came up to my bar rail and asked if they could sit there because they would have faster service that way. I told them of course, and the food runner came around the corner with their waters. She did not bring the bread. They asked me where their bread was and I told her “We must have run out, when that happens they bring it out as soon as they have some. Did you want to throw in any appetizers in the meantime?” She said “No, we asked for bread.” I apologized and went to go check on it. We were indeed out, so I let her know I would make some myself and bring it to her as soon as it was ready, it just takes three minutes to cook. 3 minutes later, I came out of the kitchen to her cussing at my coworkers on the OTHER SIDE of the restaurant because I was slow and it was “ridiculous” she did not have bread yet. I gave her the bread and apologized for how long it took (6 minutes max.) because we were busy, we also ran out of silverware. She asked me for silverware and the other 10 guests at my bar rail did as well. They all only had bread so they didn’t necessarily need any yet, i told them i can put all their orders in at the same time (they all arrived at the same time) and then go see if the dish washer had cleaned some yet. A different man pointed at the bread lady and said “So she just brought her own that’s identical to the restaurant’s, huh?” I told him I didn’t know where she got any but I’d go look to see if any were clean. He said “you said that five minutes ago and you still haven’t gone to the kitchen.” I told him that’s because I was taking his order and i would go check at once. I returned with the silverware and had about 17 drinks to make. My manager asked if I needed help/if i was okay, to which I responded, “I don’t know, everyone needs something I can’t give them right now and i just feel bad. It’s not my fault we don’t have bread, it’s not my fault we don’t have silverware, but I’m doing my best to keep everyone happy.” I thought that was the end of it. Fast forward to when the bread lady got her receipt to pay the bill. She wrote “here’s a tip: don’t talk about your customers when they’re still here!” I cried because I felt like I ruined her night and experience. Manager told me not to feel bad but I do. AITA?