So, about a month ago I reached out to the office at our apartment because our fridge motor stopped running. It was working on and off but it clearly needs to be replaced. A week later I get a text from the maintenance guy, let's say M, asking me what the problem is. I explain to him that it sometimes works sometimes doesn't and that all of our food has spoiled so we need a repair. He begins asking me electrical questions and to see if certain parts are running. When I asked how to check that he told me I would need to open up the back of the fridge and look. I was confused and told him I didn't know how to do any of that and if he could just swing by to look at it. After some convincing he finally does and when he arrived the motor happened to be working. I told him, again, all of the above mentioned details and he told me he wasn't going to do anything because it was now working, therefore there was no problem and that this was a waste of time. He marked the issue as resolved in the app requests. This kind of irritated me but we left the fridge alone and it DID appear to be working. So we got groceries and guess what happened? It died. Permanently. So I put in a new request and reached out and basically said hey this isn't okay. Why didn't you check the fridge when you were here to see the issue? You know what to look for and that kind of thing. He snapped back with, "If there's no problem and you can't explain it then there's nothing to fix," and I told him he needs to do the job he's being paid for. I don't know the first thing about maintenance and I've sent him and the office loads of proof that everything had gone bad. I'm talking liquid ice cream and room temperature sodas. He is now coming to fix it but I don't know, maybe I shouldn't have yelled at him. Same time however I don't understand why he wouldn't just look at it while he was here.